VaultVPN app icon VPN for iPhone & iPad

One tap, and your connection is encrypted.

VaultVPN protects the traffic leaving your device on public Wi-Fi, hotel networks and mobile data. No account to create, and no record of where that traffic goes.

No sign-up. No email address needed to connect.

Connected Encrypted
What it does

Three things, and it does them well.

VaultVPN is not a bundle of unrelated tools. It encrypts your connection, it works on any network, and it takes one tap.

Encrypted connection

Traffic is encrypted between your device and our server, using the VPN facilities iOS provides. What travels between those two points is not readable along the way.

Any network

Café and hotel Wi-Fi, airport hotspots, mobile data on any carrier. The connection behaves the same way wherever you are.

One control

No configuration, no server addresses to type in, no manual setup. One button connects and disconnects, and iOS shows the VPN badge while it's on.

Privacy

A no-logs claim is worth nothing until it says what it covers.

So here it is in specific terms. None of the following is recorded, stored, or held in aggregate on our side.

Read the full policy
The other half

And what the app does report.

Saying we collect nothing at all would not be true, so we won't. The app sends back a small amount of technical information so that it can be kept working and so that subscriptions function. None of it describes your traffic.

See the detail
Support

Something not working? Write to us.

A person reads every message. First reply is normally within one business day.

Email us directly [email protected]

Please include your iOS version, your device model and the app version. If the connection is the problem, tell us what kind of network you were on — that usually saves a whole round of questions.

For questions about your data or this website, write to [email protected].

This opens your email app with the message ready to send to [email protected]. If nothing opens, write to that address directly.

Common questions

Answers that solve most of it.

The VPN won't connect.

Work through these in order. Toggle the connection off and back on. Switch network — from Wi-Fi to mobile data or the other way — because some networks and hotel or airport portals block VPN protocols outright. Check that the VPN configuration still exists in Settings → General → VPN & Device Management. Then restart the device. If none of that helps, write to us and mention which steps you already tried.

Why does iOS ask to add a VPN configuration?

Because it is the only route iOS gives an app for handling traffic. The prompt comes from iOS rather than from us, and every VPN app on the platform triggers it. You can remove the configuration at any time in Settings → General → VPN & Device Management.

Does a VPN make me anonymous?

No, and no VPN does. It encrypts the connection and changes the address you appear to come from. It does not undo accounts you are signed into, cookies already on your device, or anything you type into a form yourself. Treat any app that promises complete anonymity with suspicion.

Will it slow my connection down?

Some overhead is unavoidable, since traffic is encrypted and travels further than it otherwise would. How noticeable that is depends on your own connection and on the network you are using.

How do I cancel a subscription?

Subscriptions are managed by Apple, not by us. Open the Settings app → tap your name at the top → Subscriptions → VaultVPN → Cancel Subscription. Cancel at least 24 hours before the period ends to avoid the next charge. Deleting the app does not cancel a subscription.

I paid but the app still shows the free version.

Tap Restore in the app, and check that the device is signed into the same Apple Account used for the purchase. If it still does not unlock, email us with your App Store order ID — it is in the receipt Apple sent you.

How do I get a refund?

Refunds are handled entirely by Apple. Go to reportaproblem.apple.com, sign in with your Apple Account, find the purchase and choose the appropriate option. We cannot issue refunds ourselves — but tell us what went wrong, because if it is a bug we would rather fix it.

Do you keep logs of what I do online?

No. Not the sites you reach, not your DNS lookups, not the contents of your traffic, and no session records tied to an identity. The Privacy Policy states this specifically rather than as a slogan, and lists in full the technical data the app does report.

VaultVPN app icon

Turn it on and get on with things.

An encrypted connection on your iPhone, with nothing to sign up for.

Download on the App Store